If you’re running a business, chances are you could use a little help when it comes to the technical side of things. From software updates to website maintenance, there are a lot of moving parts that need to be managed on a daily basis. This is where a tech virtual assistant comes in.
A tech VA is a virtual assistant that focuses on supporting your business’s technical side. They focus on the software and systems that your business utilizes. This can include anything from managing your social media accounts to providing customer support.
By outsourcing these tasks to a tech VA, you can free up your time to focus on running your business. If you’re thinking about hiring a tech VA, here are a few things to keep in mind.
Why Tech VAs are important
If you are reading this then chances are that you have started your business or are in the process of doing so which means you have been bombarded with ads, emails, and google searches a mile long that give you 1000 different choices about systems setups for your business.
A tech VA thrives in knowing and learning as many of these systems as possible. Chances are you did not start your business with the idea of learning about all of these. This is why tech VAs are so important. You and your VA can work together to make sure that you have the right “tech stack” for your business.This saves YOU having to learn all of the ins and outs of the different options.
Let’s Get Specific about what a Tech VA can do.
- Website development-You want to develop a website for your business? Not sure where to start? Website development can be a complex and costly process, but it doesn’t have to be. With a little planning and the right VA, you can get your website up and running in no time without breaking the bank.
- SOP research, writing, and implementation- “SOP” stands for “standard operating procedure.” A standard operating procedure is a document that outlines the steps that need to be taken in order to complete a task. It’s basically a set of instructions that can be followed in order to complete a task efficiently and effectively. SOPs are an important part of many businesses and organizations. They help to ensure that tasks are completed in a consistent and efficient manner. If you’re responsible for writing or implementing SOPs, then you know that it can be a bit of a tedious process. But don’t worry! Tech VAs are great at helping you create and implement SOPs that are specific to your business.
- Social Media Management–As a business owner, you know that social media is a powerful tool to reach new customers and grow your brand. But with all the other demands on your time, it can be tough to keep up with your social media accounts. That’s where a virtual assistant can help. A virtual assistant can take over the day-to-day management of your social media accounts, freeing up your time to focus on other aspects of your business. They can help you create and curate content, engage with your followers, and grow your following. And since many of the are experienced in social media marketing, they can do all of this while helping you stay within your budget.
- CRM Management- CRM management can be a daunting task for any business – small or large. But with the right tech VA, it can be a breeze. Your VA can help with important tasks associated with CRM, from choosing the right software to setting up your system to running the day-to-day activities. With the right CRM system in place, you’ll be able to track your customer data, manage your sales pipeline, and automate your marketing campaigns. So if you’re ready to take your business to the next level, let a tech VA be your go-to person for your CRM.
- Email marketing Management- Email marketing can be a great way to boost your business. But it can also be a lot of work. If you’re not careful, your inbox can quickly become overrun with messages from customers and prospects. That’s why it’s important to have a good email marketing management system in place. With a great email marketing management system, you can easily keep track of your contacts, send out mass emails, track results, and more. A Tech VA can give you a rundown of everything you need to know about email marketing management, like setting up an email marketing system, as well as some of the key features you should look for in a good email marketing management system.
- Podcast Management- Podcasting is a great way to get your company’s voice out there – and there are a ton of different ways you can use a podcast to boost your business. You can use it to build thought leadership and brand awareness or to create content that educates and informs your customers. You can even use it to generate leads and drive sales. However you decide to use your podcast, a tech VA can help you through every step. These steps can include choosing the right equipment/ software, choosing the type of podcast, acquiring guests, guest communication, producing, editing, posting to platforms, and promoting your podcast.
- Project Management-There’s a lot of benefits to using a virtual assistant for project management. VAs can help you manage your projects from start to finish, freeing up your time to focus on other areas of your business. VAs are also great at staying organized and keeping track of deadlines, tasks, and progress. They can take care of the tedious tasks that can keep you from more important aspects of your business.
- SEO optimization- There’s no doubt that SEO is important for any business that wants to be found online. But, what many business owners don’t realize is that optimizing their website for search engines can be a full-time job. If you’re running a business, the last thing you want to do is spend your time worrying about keywords and backlinks. Luckily, there’s a solution. You can hire a virtual assistant to handle your SEO for you. Many virtual assistants are highly skilled and knowledgeable in all things SEO, so you can rest assured that you will see good results from web searches looking for businesses like yours!
- Course uploading and management- If you are running an online course, then you know that there is a lot of work that goes into it. You have to create the course, record the videos, upload the videos, manage the course, and handle customer service. That’s a lot of work for one person! One way to lighten your load is to hire a virtual assistant (VA) to help you with course uploading and management. A VA can take care of all the little details for you, so you can focus on the important task of creating great content for your course.
An online tech stack for small businesses can be made up of:
- A Website: WordPress, Squarespace, Wix
- Email Service Providers: ConvertKit, Active Campaign, Mailchimp
- Payment Gateways & Processors: PayPal, Stripe, Square
- Digital Course Delivery: Kajabi, Katra, Teachable
- E-commerce solutions: Woocommerce, Amazon Store, Send Owl
- Fancy Funnel Programs: Clickfunnels, Leadpages, Deadline Funnel
- Invoicing & Billing: Dubsado, Quickbooks, Freshbooks, HoneyBook
- Calendar & Scheduling: Acuity or Calendly
- Project Management Tools: Asana, ClickUp, AirTable, Trello, Monday
It would be nice if we had an all-in-one option. Although they are working on it, there is usually more than one program that you will need to effectively run your business.
Trying to manage and make sure the programs your business is using are working efficiently can be a challenge. To a tech VA though, this is a dream. VAs can help you make sure that you’re using the best programs for your business. They will also ensure that they are working together properly to give you and your customers the best experience.
The up-and-coming research
New/up-and-coming tech service research is important. Tech VAs pride themselves on keeping up with the latest and greatest when it comes to software or programs that can benefit their clients. The tech world is ever-changing. There are constantly new software or programs being produced that could benefit your business better than what you currently use. A tech VA can help make sure that you are using the best tech out there to optimize your business and the way that it functions.
Skills that a tech VA should have:
- Detail Oriented
- Communication
- Multi-tasking
- Love for learning new things
- Creativity
- Effective decision making
- Organization
- Integrity
- Dependability
Please reach out if you would like more information!
In conclusion, a tech VA is a virtual assistant that focuses on supporting your business’s technical side. They can help with tasks like setting up your website, managing your social media accounts, and providing customer support. If you are looking for help with your business’s technical needs, consider hiring a tech VA. Be sure to comment and follow us on social media if you found this post helpful!